Books
15 Days Returnable
Products are returnable on KOCOKWIN within the 15 day return window for any reason on KOCOKWIN. When you return an item, you may see an option for a refund or replacement. Replacements are only available for items that are sold and fulfilled by KOCOKWIN SG – see About Replacements and KOCOKWIN Refunds Policy.
Damaged/defective or any KOCOKWIN error returns will receive a full refund including a refund of original shipping charges. Unless otherwise stated, original shipping charges will not be refunded on returns due to customer choice/error.
Third-party sellers on KOCOKWIN are expected to offer returns on an equivalent basis, but their policies may vary. To determine whether items sold and fulfilled by a third-party seller can be returned, check the returns policy set by the seller.
Please see our KOCOKWIN International Store Returns policy for information about returning KOCOKWIN International Store items.
More details: About Our Returns Policies